What is changing?

• Users will now be required to change their CSIeSafe password every 90 days.
• To increase account security, users will be automatically logged out of CSIeSafe after 15 minutes of inactivity.
• Once a user is locked out of CSIeSafe after five unsuccessful login attempts, the account will be frozen for 30 minutes. After the 30-minute freeze, users can resume attempts to log in or use the Forgot Password feature on the CSIeSafe website.
• When changing a CSIeSafe password, users will not be permitted to reuse any of their previous four passwords.

When are these changes going into effect?

Updates are being released to CSIeSafe on August 7, 2020. All CSIeSafe users can expect to be prompted to change their password within the next 90 days. All other changes are effective immediately upon release.

I don’t remember my old password; how can I change it?

The Forgot Password feature on the CSIeSafe homepage will continue to work after the expiration of your password. If you are unsure of your current password, we recommend that you always use the Forgot Password feature first to get logged in.

Secure eMessaging

• "Traditional" email is exposed to anyone who can capture and read its content and falls short of the security required by GLBA, HIPAA, and other privacy regulations.
• A browser-based eMessaging product that protects message content throughout the entire delivery proce
• The interface is similar to traditional email - thus eliminating the need for special training.
• A Built-in tracking system helps monitor the email delivery status.

Secure File Storage

• Securely store and retrieve information from anywhere
• Off-site storage of important files and documents

Security Features

• Secure Sockets Layer (SSL) is used to encrypt messages as they travel to and from the server.
• An encryption key, unique for each user, secures files while stored in your account.